PRIVACY POLICY

This policy explains how we handle personal data collected through this website.

Who we are

Watershed Chartered Architects (WCA), trading name of T. K. Raymond Wong (ARB, RIBA). 

Address: Causeway House, 13 The Causeway, Teddington TW11 0JR   

Telephone: 020 3908 5636   Website: www. watershedarch.co.uk

What we collect

When you contact us (via our contact form, email, or telephone): your name, email address, telephone number, and any details you choose to share about your enquiry.

When you browse the site: standard technical data such as IP address and browser type, collected automatically via cookies (see below).

How we use it

We use this data only to respond to your enquiry and to operate this website. We do not use it for marketing unless you separately opt in.

Legal basis

We process contact data on the basis of legitimate interests, in order to respond to enquiries you have made.

Sharing

We do not sell or share your data with third parties, except where required by law or where a service provider supports our website or email systems (e.g. hosting, email).

Cookies

This website may use cookies to support basic functionality and understand site usage. You can control or disable cookies through your browser settings.

Retention

We keep enquiry details only for as long as needed to respond to you, or as required by law.

Your rights

Under UK GDPR, you can ask us to access, correct, or delete your data, or object to how it's used. Contact us using the details above.

Complaints

If you're unhappy with how we've handled your data, you can contact the Information Commissioner's Office (ico.org.uk, 0303 123 1113).